There are two helplines available to services who have a suspected or confirmed case of Covid-19 in their service.
The HSE have a helpline to advise service providers if they have been informed of a Covid19 case in a child or a staff member. The number is 01 511 9777 It is open Monday –Friday 8.30 –4.30 and 10 –4.30 Saturdays, Sundays, and Bank Holidays.
If you are a childcare provider and/or a childminder and need our of hours support in relation to a suspected or confirmed case of Covid-19 in your childcare service please contact the out of hours number on 1800 940341 – This support line is available only Saturdays/Sundays and Bank Holidays from 10am – 1pm and 1.30pm – 4pm
The National Covid 19 support Helpline for ELC & SAC providers will be operating on the weekends up until the 20th of December 2021. The Covid-19 helpline will not be open on Christmas Day , Stephens Day or New Years day but will open again for the 2nd and 3rd of January 2022 to support ELC/SAC services in reopening after the Christmas Break. ELC/SAC providers can contact the HSE dedicated line: 01 5119777 for support with Covid-19 positive cases in services between Christmas and New Year.
Necessary cookies are absolutely essential for the website to function properly. This category only includes cookies that ensures basic functionalities and security features of the website. These cookies do not store any personal information.
Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. It is mandatory to procure user consent prior to running these cookies on your website.