• Service Request Categorisation Update on the Early Years Hive

    Posted on November 4, 2021 by in News Updates

    The options available in the ‘Create New Service Request’ page on the Early Years Hive have been reviewed and a number of improvements will be implemented on Thursday 4th November. The updated options will be available after the scheduled maintenance is complete.

    The sequence of fields to be completed in a Service Request will change to the following order:

    Old Sequence New Sequence
    –          Request Category –          Programme
    –          Request Subcategory –          Request Type
    –          Programme –          Request Type Detail

    Please see the attached guide here for more detail.

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