As schools are closed for the mid-term on 24 and 25 February, with the option to extend to a five-day break, it may be necessary to make the following changes on your Early Years Hive and PIP portal.
We advise making any necessary changes as soon as possible to ensure there are no issues when returns are submitted and payments processed.
If you need further assistance, please raise a Request on the Early Years Hive.
NCS Service Calendar
If your service is closed for part or all of the week, you must mark the closures on your NCS service calendar on the Hive accordingly. You must also note whether it is a subsidised (paid) closure or not.
To add a closure to your NCS service calendar, log into the Hive and follow the below steps:
For more information, please see ‘How to add a closure’ on the NCS Service Calendar section of Help & Support on the Hive.
NCS Non-Term Hours
If there are any eligible children attending your service who require additional hours to their regular registered hours during the mid-term break, you must submit Non-Term hours for them.
To add Non-Term hours to NCS claims, log into the Hive and follow the below steps:
For more information, please see ‘How to add Non-Term hours to an NCS claim’ on the NCS Child Registration section of Help & Support on the Hive.
Important: Changes cannot be made to service calendar opening hours or claim hours once a return for that week has been submitted on the Early Years Hive.
CCSP: Amending Sessions (e.g. a child is moving from part-time to full-time)
If the registration is changing and needs to be updated from part-time to full-time, please input a CCSP Leaver with the date the child is changing service level. A new registration should then be created with the updated level of service for the appropriate period. Please see pages 14/15 of the CCSP Registration Guide.