• Important message for providers from DCYA regarding communicating with the Childcare Directorate – Please Read

    Posted on November 1, 2013 by in News Updates

    This is an extremely busy time for the Directorate.  We are currently working on checking the electronic returns for the Community Childcare Subvention (CCS) programme, as well as continuing to validate details of children enrolled in the Early Childhood Care and Education (ECCE) and CETS programmes.

    In relation to the ECCE programme, we have received a huge volume of new entrant forms, transfer forms etc., as well as applications for higher capitation.

    We are dealing with these as quickly as possible and we ask you to be patient. In order to allow us to process all applications in the shortest possible time, we would ask you NOT to ring Childcare Directorate with queries.

    Please contact your local Childcare Committee in the first instance.  They may be able to answer your query.  You should also check the Guides to the Programmes which are on the Department’s website, which may contain the answer to your query.

    If you need to contact Childcare Directorate, please do so by e-mail:

    For queries relating to ECCE (the pre-school year) the email address is: childcare@dcya.gov.ie

    For queries relating to CCS the email address is: CCS@dcya.gov.ie

    For queries relating to CETS the email address is: CETS@dcya.gov.ie

    Thank you for your patience, and be assured that applications will be processed, payments issued and queries answered as soon as we can.

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