• Important email security message

    Posted on May 7, 2021 by in News Updates

    Dear Service Provider,

    If you have received an email claiming to be from a member of Pobal staff requesting your email/account login details, similar to the below, please do not open it or submit any personal details.

    Fraudulant_email_screenshot.png

    Please read the steps below carefully and follow the instructions if necessary.

    • If you deleted the mail upon receipt – you can ignore the instruction here.
    • If you opened the email, but did not click on any links contained within – you can ignore the instruction here.
    • If you opened the email and clicked the links contained within but did not input your username and password as requested by opening the link – you can ignore the instruction here.
    • If you opened the email, clicked on the links contained within and did input your username and password as requested by opening the link – please change your password immediately.

    Pobal will never ask for your email/account login details by email. If you ever receive a suspicious email such as this from Pobal, please contact us immediately.

    If you have any concerns regarding the fraudulent email please contact the Early Years Provider Centre by raising a request on Hive with the following categories:

    • Request type: Technical Issue
    • Request type detail: General
    • Programme request: Hive

    Thank you,
    Early Years Team

     

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